Question 1

Who owns the website and content after development?

Accepted Answer

The content on your website is owned by you.
JABA retains ownership of the CMS (Content Management System), which is licensed to you for use on this project.
Custom development and third-party components may either be owned or licensed, depending on prior agreements.
If you have any questions about intellectual property (IP), feel free to ask your Project Manager for clarification.

Question 2

What SEO services does JABA provide?

Accepted Answer

All JABA-built websites come with a basic level of SEO. However, for more advanced SEO options, such as custom data entry or schema markup, JABA can provide a tailored quote. Please ask your Project Manager about these additional services.

Question 3

What are the benefits of a PWA (Progressive Web App) over a traditional website?

Accepted Answer

PWAs provide a faster, more app-like experience that works on all devices. They can be installed directly on a mobile device without needing to go through an app store, and they function well even with weak signals or offline. PWAs also offer superior SEO performance and speed compared to traditional responsive websites.

Learn More About PWA

Question 4

Will I need to provide content for the website?

Accepted Answer

Yes, you are responsible for providing all content, including text, images, videos, etc. Content must be provided in digital format and must meet copyright laws. JABA assumes that all text provided has been proofread and spell-checked. Late delivery of content may extend the project timeline and could incur additional fees.

Question 5

Does JABA offer hosting services?

Accepted Answer

Yes, JABA offers managed hosting facilities, particularly for PWAs that require specific hosting needs. We use Virtual Machines on Microsoft Azure. While we can work with other hosting providers, alternative arrangements may incur additional fees.

Question 6

What payment terms does JABA offer?

Accepted Answer

We invoice at agreed milestones throughout the development process. The first invoice will be for 30% of the project cost, payable before work begins. Payment terms are 14 days, except for initiation payments, which are due on receipt. Delayed or non-payment may result in project delays.

Question 7

Do you build websites for specific industries (e.g. tradies, real estate, hospitality)?

Accepted Answer

Yes, JABA has experience designing websites across a range of industries, including:

Tourism, Hospitality & Accommodation
Real Estate & Property
Construction, Trades & Building
Healthcare & Medical
Finance & Professional Services
Sport, Fitness & Recreation
Transport, Logistics & Automotive
Retail & E-Commerce
Agriculture, Food & Beverage
Home Services, Energy & Utilities
Technology & Software
Marketing, Media & Creative
Community, Not-for-Profit & Advocacy
Education & Training
and more.

We understand that different industries have different needs, whether that's booking systems for hospitality, project galleries for tradies, or listings pages for real estate, and we tailor each website to suit your business and your customers.

Question 8

How long is my project quote valid for?

Accepted Answer

Our estimates are valid for 45 days. If there are any changes to the project scope, we will inform you of any cost adjustments before moving forward.

Question 9

What happens if there’s a bug in my website?

Accepted Answer

You can report any bugs within 90 days of project completion, and JABA will fix them free of charge. After 90 days, normal service fees will apply.

Question 10

Are web designers worth it?

Accepted Answer

Yes! For most businesses, hiring a professional web designer pays for itself.
A well-built website does more than look good: it builds trust, improves your search engine ranking, and converts visitors into customers.

DIY website builders can seem like a cheaper option upfront, but they often fall short on performance, mobile responsiveness, and SEO, all things that directly affect how easily customers find and trust your business online.

At JABA, we design websites (including Progressive Web Apps) built to load fast, rank well, and grow with your business, so the investment isn't just a cost, it's a return.

Question 11

Do you work with businesses outside Adelaide?

Accepted Answer

Yes, while JABA is based in Adelaide, we work with businesses across South Australia and Australia-wide. Thanks to video calls, screen sharing, and our JABA CMSv7 platform, you get the same level of communication and support no matter where you're located.

Question 12

How much does it cost to have someone design my website?

Accepted Answer

At JABA, pricing depends on the type of website you need:

Basic Website — from $3,500
Premium Website — from $5,500
E-Commerce Website — from $7,500
Corporation Website — from $9,500

Every package includes JABA CMSv7, so you can easily edit and add your own content, and every site is built on a PWA (Progressive Web App) platform for better speed, performance, and search engine ranking. Get a free quote to find out which option fits your business.

Question 13

Is AI replacing web design?

Accepted Answer

No! AI is changing web design, not replacing it. AI tools can spit out generic templates in seconds, but they can't understand your business, your customers, or how to build a site that actually converts visitors into leads.

That's still where real expertise matters:

Strategy
Custom functionality
User experience
Technical performance (like the PWA platform and CMSv7 system JABA builds every site on).

At JABA, we use AI to work smarter and faster, but every website is still designed and built around your business, not a generic template.

Question 14

Who will be my main point of contact during the project?

Accepted Answer

You will be assigned a dedicated Project Manager as your primary point of contact. Please direct all communications and inquiries to your Project Manager for the most efficient service.

Question 15

Can JABA assist with content creation or copywriting?

Accepted Answer

Yes, JABA offers copywriting and content development services to help create engaging, optimised content for your website. Our services can be tailored to meet your specific needs. Pricing for this service will be discussed with you, and a deposit of 30% is required before work begins.

Question 16

What if I want additional meetings or presentations?

Accepted Answer

Your project includes essential meetings such as scoping, design presentations, and training sessions. If you require additional presentations for committees, boards, or other stakeholders, these can be arranged at an additional cost. Please contact your Project Manager for further details.

Question 17

Will JABA retain working files after project completion?

Accepted Answer

There is no expectation that JABA will retain working files after the project is completed. Once the final product is delivered, backups will rely on our hosting provider’s services. JABA does not release source code unless previously agreed upon before project commencement.

Question 18

What training will be provided for managing the website?

Accepted Answer

JABA provides basic CMS training as part of every new website build.This includes how to input text and images, create and edit pages, and manage metadata. Additional training can be arranged for other services such as eCommerce, enewsletters, or advanced Photoshop.

For more information, visit our Learning & Support page.

Question 19

What happens if there are changes to the project after it starts?

Accepted Answer

Any variations to the scope or brief of the project after commencement may result in a change to the project price. Your Project Manager will notify you of any cost implications before proceeding with the changes.

Question 20

How does JABA handle third-party services?

Accepted Answer

While we carefully select third-party providers, the client accepts third-party services at their own risk. JABA will not be held liable for faults, downtime, or cessation of these services. Fees for third-party services such as hosting, domain names, or printing will be payable directly to the provider.

Question 21

What is included in JABA’s after-sales support?

Accepted Answer

We offer several support options:

Casual Hours: $160 +GST per hour
Pre-Paid Block (5-hour block): $130 +GST per hour
Maintenance Agreement: From $1,000 +GST per month
All support requests are billed based on actual time spent.

Question 22

Does JABA offer photography services?

Accepted Answer

Yes, we provide professional photography services, including aerial photography, still photography and video.

Our half-day photoshoot (4 hours) starts at $1,500 plus GST
Full-day photoshoot (8 hours) starts at $2,500 plus GST.
Additional charges may apply for travel and accommodation.

Adelaide Website Design, App Development & Digital Solutions

Build a faster, smarter digital platform for your business.

Website Design

App Development

Business IT Support

Online Shops

Designing and building digital platforms since 2000, while continually adapting to new technologies.

From business websites and e-commerce to tourism, sport and custom digital platforms across Australia.

Many of our clients have trusted JABA for ten or twenty years because we continue improving their digital platforms.

Everyone is different. We design websites, online shops and solutions around your needs—not the other way around.

Still Innovating After 26 Years

Technology never stands still—and neither do we.

2000

JABA Founded in Adelaide

2002

JABA CMSv1 Development

2010

Mobile Responsive

2018

PWA Development

2020

PWA React Platform

2026

AI Apps & IT Support

For us, innovation isn't a trend. It's how we've helped businesses adapt and grow for more than 26 years.

Creative & Technical Solutions

Every JABA project begins with a different organisation, audience and challenge. Below are some of the websites, digital platforms and apps we have created recently.

Australian Age Of Dinosaurs

Whyalla

Open Studios Australia

Go Protect

Wholesale Blind Supplies

We value our clients

What Our Clients Are Saying

Frequently Asked Questions

Who owns the website and content after development?

What SEO services does JABA provide?

What are the benefits of a PWA (Progressive Web App) over a traditional website?

Will I need to provide content for the website?

Does JABA offer hosting services?

JABA® Web Design & App Development

28 Leigh Street, Adelaide 5000

JABA Founded
in Adelaide

JABA CMSv1
Development

Mobile
Responsive

PWA
Development

AI Apps &
IT Support

JABA® Web Design &
App Development

28 Leigh Street,
Adelaide 5000