Scam Email Warning: Fraudulent Emails Impersonating JABA
Last updated: 15 September 2026
JABA is aware of fraudulent emails being sent to some clients and other organisations by scammers impersonating JABA founder Adrian Adams.
Some of these emails may appear convincing. They may use Adrian’s name, photograph, job title or email signature and refer to website maintenance, renewals, security, compliance, WordPress services or digital marketing.
These emails are not being sent by JABA.
How to recognise a genuine JABA email
All legitimate JABA business emails are sent from an email address ending in:
@jaba.com.au
JABA does not use Gmail, Outlook or other free email accounts to issue invoices, request payment or contact clients about website renewals and maintenance.
Please remember that the sender’s displayed name is not proof that an email is genuine. An email may display “Adrian Adams” or “JABA” while the actual sender’s address is an unrelated Gmail account or another fraudulent address.
Warning signs to look for
- Be cautious if an email:
- Comes from Gmail or any address that does not end in @jaba.com.au
- Claims that your website, domain, plugins or services require urgent renewal
- Refers to WordPress services when your website is not built on WordPress
- Pressures you to respond or make a payment by a particular deadline
- Asks you to pay through an unfamiliar payment service or payment link
- Provides new or changed bank account details
- Requests passwords or access to your website, domain, hosting, email, Google or social media accounts
- Contains unexpected links, invoices or attachments
Before making any payment
If you receive an unexpected invoice, payment request or notice claiming to come from JABA, do not click any links, reply to the email or make a payment.
Please verify the request directly with JABA using contact details you already know or the official details published on this website:
Phone: 1800 465 222
Website: https://jaba.com.au
Email: Only use an address ending in @jaba.com.au
JABA will never advise you of changed bank account details solely by email. Any change to payment details should always be confirmed with us by telephone before payment is made.
If you receive a fraudulent email
Please:
- Do not reply, click its links or open attachments.
- Do not send money or provide passwords or account information.
- Mark the message as phishing or spam in your email system.
- Forward the email to your usual JABA contact so we can record and investigate it.
- If you have already paid money or supplied sensitive information, contact your bank immediately and tell JABA.
- You can also report cybercrime through the Australian Government’s ReportCyber service.
Has JABA sent these emails?
No. The fraudulent messages are being sent from email addresses and accounts that are not controlled by JABA.
Scammers can copy publicly available names, logos, photographs and email signatures to make their messages appear legitimate. The fact that an email looks professional or refers to a real business relationship does not mean it came from JABA.
When in doubt, call us
We understand that these emails can be convincing and concerning. If you are uncertain about any message, invoice or payment request that appears to come from JABA, please call us before taking any action.
1800 465 2222
A quick telephone check can prevent a costly mistake.